25-TSB-463-EN Description: Software update available SL12R102 (for G4+ LCD controller boards only)

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SciCan recommends an important firmware update, version SL12R102, for all STATIM 2000 and 5000 units with G4+ LCD controller boards. This update enhances performance, fixes bugs, and improves system features like connectivity, LCD brightness, and USB data export. Technicians should ensure the software is updated during servicing.

22-TSB-424-EN Description: Implementation of the new G4+ LCD Controller board for STATIM® G4 2000 and 5000.

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Technical Service Bulletin 22-TSB-424-EN Rev 2.0 Models and Markets: All STATIM G4 2000 and 5000 units worldwide excluding China.Revision 2.0 release: 09/30/2024Original release: 07-25-2022Rev 2.0 change: On page 7 instructions on replacing a 3rd Generation (G4+) LCD boardhave been updated with current information on SOM controller. Description: Implementation of the new G4+ LCD Controller board … Read more

How to check the pressure relief valve on the steam generator

Technical Service Bulletin 22-TSB-432-EN 08/24/2022  Models and Markets: All STATIM G4 2000 and 5000 units worldwide.  Description: How to check the pressure relief valve on the steam generator.  Summary: Some jurisdictions may require that technicians check the steam generator’s  pressure relief valve as part of an annual service. This bulletin describes the two PRV types  and how … Read more

Technical Service Bulletin 21-TSB-412 Touchscreens Troubleshooting

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Product Support  Description:   LCD touchscreen for old generation STATIM® G4 now available.   Models and Markets: All STATIM® G4 units; worldwide.  Summary:  A replacement LCD touchscreen is now available again to repair STATIM G4 units with old generation LCD  controller boards.   Responding to the demand for a reasonable alternative to a complete cover replacement, Coltene SciCan  … Read more

Preparing your SciCan Equipment for Extended Periods of Non-use

In cases where your studio is closed for 5 days or longer, SciCan would like to provide some helpful tips to prepare your Stericenter for extended periods on non-use. By SciCan on April 6, 2020 Pay attention to the following: When resuming operation in your piercing and/or tattoo studio, follow the instructions in your Operator’s … Read more

Internal cleaning of HYDRIM Backflow Preventer

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Product Support  Description:   Internal cleaning of Backflow Preventer. This procedure applies to All HYDRIM® G4 WD units C61WD & M2 G4 for all markets except North America. The HYDRIM C61w G4 is equipped with an air gap / anti-suction device to preventbackflow of dirty water into the water supply. No other air gap device is … Read more